Great question! Our laser is basically a wood-whispering wizard. We specialize in detailed engravings and clean cuts on wood up to 1/4" thick, plus we work magic on painted tiles for coasters and decorative pieces. Think personalized cutting boards, custom signs, keychains, holiday ornaments, wedding gifts, and unique home décor. If you've got wood or painted tile dreams, we can probably make them happen.

We're slightly obsessed with getting things done fast without sacrificing quality. Most custom orders are ready to ship in 3-5 business days – sometimes sooner if we're having a particularly caffeinated week. Rush orders? We can usually make magic happen in 1-2 days for a small rush fee. We'll give you a realistic timeline when you place your order because nobody likes surprises (except the good kind).

Both! We love bringing your vision to life. Send us your design, a rough sketch, or even just describe what you're thinking, and we'll make it happen. We can also work from our collection of designs if you need inspiration. Fair warning: we might get a little excited about your project and suggest ways to make it even more awesome.

We're perfectionists, so this rarely happens, but if something's not right, we'll make it right. We send proofs for custom work before we fire up the laser, and every piece goes through our quality check. If there's an issue on our end, we'll remake it at no charge. If you just changed your mind... well, let's chat and figure out a solution that works for everyone.

We package everything like it's going to survive a zombie apocalypse – your piece will arrive safe and sound at your door. We ship nationwide and will give you the exact shipping cost and timeline before you commit to anything. Most orders ship within our standard production time, and we'll send you tracking info so you can stalk your package all the way to your doorstep.